Operating systems: Windows 7, 8, 8.1, 10 (for PIM: Outlook 2010, 2013 – 32 bit computer)

1. After log in, click the "Menu" icon at the top left-hand corner.
2. Click the “Download App” button from the menu.
3. Your Windows client will start downloading automatically.

When you install the uHub plus app on your Windows PC and configure it for first use, you can choose items you want to store at uHub plus. You can then enable automatic uploading and select the type of content you want to auto backup to the cloud. You can also change your PC client settings.

User can share pictures, videos and document files. Music files are not allowed for sharing.

Please contact us: techsupp@uhub.com

Operating systems: Mac 10.12 & 10.13

1. After log in, click the "Menu" icon at the top left-hand corner.
2. Click the “Download App” button from the menu.
3. Your Windows client will start downloading automatically.

When you install the uHub plus app on your Mac and configure it for first use, you can choose items you want to store at uHub plus. Then you can enable automatic uploading and select the type of content you want to auto backup to cloud. You can also change your Mac client settings.

User can share pictures, videos and document files. Music files are not allowed for sharing.

Please contact us:techsupp@uhub.com

iOS users please use web version for storage upgrade. For details, please refer to web version page.

iPhone and iPad devices running iOS 9.x and above.
Download uHub plus now in app store: https://apps.apple.com/hk/app/uhub-plus/id943330121?l=en&mt=8

You can organize your files by creating albums / playlists / sets in your account for corresponding file types – Pictures (Videos) / Music / Files.

Create albums / playlists / sets by going to "Gallery / Music / Docs" section, clicking on the "Albums / Playlists / Sets" tab and select "New Album / Playlist / Set" from '+' icon at top right-hand corner.

After log in, click "Menu" icon on the top left-hand corner.

1. Select "My Connections".
2. Click the Dropbox icon.
3. Click "View Content".
4. Enter the credentials required by Dropbox and confirm.
5. Your uHub plus account is then connected with your Dropbox account.

You can remove files by selecting it and click "Delete".

The content that you have deleted is moved to the Trash and is stored by categories, such as Gallery / Music / Docs. You can permanently delete items in Trash by selecting Empty Trash.

Note: The items in the Trash use the quota until you empty your Trash. You can still access the files in the Trash from Web, Windows or Mac clients.

If you move to the Trash an item that is included in a folder selected for automatic uploading, the item is removed from the cloud. However, it still exists in its original location on the source. If you make any changes to the item, it will be added to the cloud again.

When you install the uHub plus app on your device and set it up for the first use, you are asked to enable the automatic upload to auto backup contents to the cloud. You may also change your settings through "Configuration" > "Settings".

Please be reminded that you may use "Wi-Fi only" when switching on automatic upload to avoid large amount of data consumption on mobile devices.

In principle, the maximum file size for uHub plus is 4GB, depending on operating system and network connection. File upload size limitations apply to most web browsers. Smartphones may also limit file sizes for upload, depending on network quality, battery and other factors.

If you forget your password, you can do the following:

1. Go to the login page, select "Reset Password".
2. The "Reset Your Password" page opens. Enter your email address and code.
3. Then, select "Send". You will receive an email with instructions on how to reset your password.

Archives

• 7Z、BZ2、GZ、RAR、TGZ、TAR、ZIP

Documents

• DOC、DOCM、DOCX、DOT、DOTM、DOTX、ODM、ODT、OTH、OTT、PDF、RTF、STW、SXG、SXW、TXT、WPD、XML

Media (picture, video, and music)

• 3G2、3GP、3GPP、AAC、ASF、AVI、BMP、FLV、GIF、HEIC、JFIF、JIF、JPE、JPEG、JPG、M4A、M4U、M4V、MKV、MOV、MOVIE、MP2、MP3、MP4、MPA、MPE、MPEG、MPG、OGG、OGV、PNG、TIF、TIFF、WAV、WEBM、WMV

Presentations

• ODP、 POT、 POTM、POTX、PPS、PPSX、PPT、PPTM、PPTX、SXI

Spreadsheets

• CSV、ODS、OTS、SXC、XLS、XLSB、XLSM、XLSX、XLT、XLW、XLTM、XLTS

User can share pictures, videos and document files. Music files are not allowed for sharing.

User can set up a "Family" for sharing items across members. A user can create a family by clicking to the "Family" tab and click "start". Members are to be invited by sending email invitation; once the family is created, the user who started the process is the 'Owner' and the only person who can invite others to join, to remove members and to disband the family. A user can only be part of one single family. Therefore, if one sets up a family or joins a family, a second family cannot be set up without leaving the prior family.

For someone to be able to accept the email invitation, the following is required: (a) the person is a registered cloud user or needs to register for a new account; (b) since it's possible to be part of only a single family, the person must not already be in another family; (c) the invitation has not been already accepted by another person (e.g. in case of email forward), has not been invalidated in the meanwhile by the owner, and has not expired (by default, an invitation is valid for 30 days).

To join a family, the invitation is accepted by clicking/tapping the button in the email and confirming the action once the app is opened. The owner and other members who accept the invitation can post pictures, videos and files in the shared space and see what others have posted. Once a member joins a family, all existing members are notified on their mobile devices. While only the owner can decide to disband the family, resetting all memberships and shared content, any member can leave a family any time, making unavailable to others all content posted by them except for items that other members have imported.

Note: Files posted to the "Family" must be uploaded to the user's account in the first place. Posting on the "Family" will not take up extra storage space of the user.

Open the menu on the left and click the user profile on top. Click the "Storage" tab at page bottom and you can view information about your subscription and used space.

For existing "uHub plus" customers, please select the "Reset Password" link under the login page. The "Reset Your Password" page shall open. Enter your email address and code. Then, select "Send". You will receive an email with instructions to reset your password.

It is likely that the picture / video / file / music track is already saved in your device. No duplicated copy can be saved to the device.

Click "Photo printing" on the menu, then log into your user account.

Upload them to uHub plus directly and go to Photo Printing session.

Ticket is for printing photos with cheaper prices. There is a logo for ticket on the top menu bar, mouse over the logo and you can see number of remaining tickets in your account that can be redeemed for printing before their expiry dates.

Shopping Cart shows the quantity of photos you have selected for printing, but not yet checked out.

Below is the minimum resolution of the printing sizes.

Costs of photo sizes are displayed on photo size selection page. Please note that prices may change by time to time without notification.

If you do not require us to adjust your digital file for color and contrast, please select "Direct Out". However, please note a monitor view of a digital file's color and contrast may not be the same as when printed on photographic paper.

The photo shooting date can be printed on photos according to a specified date format (EXIF format).
If the photo has no shooting date, date cannot be printed on the photo even if you have selected 'Date' printing option.

Click "Select all" to indicate the individual photos you want, before choosing size and quantity. Lastly, click "Apply".

Click "Select all", or the individual photos you need, then click "Reset".

HK $30.

Sorry, no.

You can choose to pick up from any FOTOMAX store when placing the order.

Earliest pick-up time for orders placed would be 3pm on next working day after transaction date.
The pick-up date will be postponed to 3pm on next working days in case the selected branch was closed.

Credit card (VISA/Mastercard) or payment via your NETVIGATOR bill.

If your order status is "Payment in progress", means your payment is still under our verification. If the status remains the same after 15 minutes, please contact us: 1000.
If your order status is "Failed", means your order has encountered some problems causing the order failure, please contact us: 1000.

Please contact us: techsupp@uhub.com

1. After log in, click the "Menu" icon at the top left-hand corner.
2. Click the "Upgrade" button from the menu.
3. Enter your credentials and confirm for storage upgrade.

Devices running on Android 4.x and above.
Download uHub plus now in Google Play: https://play.google.com/store/apps/details?id=com.hkt.uhubplus

You can organize your files by creating albums / playlists / sets in your account for corresponding file types – Pictures (Videos) / Music / Files.

Create albums / playlists / sets by going to "Gallery / Music/ Docs" section, clicking on the "Albums / Playlists / Sets" tab and click "+" button.

After log in, click "Menu" icon on the top left-hand corner.

1. Select "My Connections".
2. Click the Dropbox icon.
3. Click "View Content".
4. Enter the credentials required by Dropbox and confirm.
5. Your uHub plus account is then connected with your Dropbox account.

You can remove files by selecting it and click "Delete".

The content that you have deleted is moved to the Trash. You can permanently delete items in Trash by selecting to Empty Trash.

Note: The items in the Trash use the quota until you empty your Trash. You can still access the files in the Trash from Web, Windows or Mac clients.

If you move to the Trash an item that is included in a folder selected for automatic uploading, the item is removed from the cloud. However, it still exists in its original location on the source. If you make any changes to the item, it will be added to the cloud again.

When you install the uHub plus app on your device and set it up for the first use, you are asked to enable the automatic upload to auto backup contents to the cloud. You may also change your settings through "Configuration" > "Settings".

Please be reminded that you may use "Wi-Fi only" when switching on automatic upload to avoid large amount of data consumption on mobile devices.

In principle, the maximum file size for uHub plus is 4GB, depending on operating system and network connection. File upload size limitations apply to most web browsers. Smartphones may also limit file sizes for upload, depending on network quality, battery and other factors.

If you forget your password, you can do the following:

1. Go to the login page, select the "Reset Password".
2. The "Reset Your Password" page opens. Enter your email address and code.
3. Then, select "Send". You will receive an email with instructions on how to reset your password.

Archives

• 7Z、BZ2、GZ、RAR、TGZ、TAR、ZIP

Documents

• DOC、 DOCM、 DOCX、DOT、DOTM、DOTX、ODM、ODT、OTH、OTT、PDF、RTF、STW、 SXG、SXW、TXT、WPD、XML

Media (picture, video, and music)

• 3G2、3GP、3GPP、AAC、ASF、AVI、BMP、FLV、GIF、HEIC、JFIF、JIF、JPE、JPEG、JPG、M4A、M4U、M4V、MKV、MOV、MOVIE、MP2、MP3、MP4、MPA、MPE、MPEG、MPG、OGG、OGV、PNG、TIF、TIFF、WAV、WEBM、WMV

Presentations

• ODP、 POT、 POTM、 POTX、PPS、PPSX、PPT、PPTM、PPTX、SXI

Spreadsheets

• CSV、 ODS、OTS、 SXC、XLS、XLSB、XLSM、XLSX、XLT、XLW、XLTM、XLTS

User can share pictures, videos and document files. Music files are not allowed for sharing.

User can set up a "Family" for sharing items across members. A user can create a family by clicking to the "Family" tab and click "start". Members are to be invited by sending email invitation; once the family is created, the user who started the process is the 'Owner' and the only person who can invite others to join, to remove members and to disband the family. A user can only be part of one single family. Therefore, if one sets up a family or joins a family, a second family cannot be set up without leaving the prior family.

For someone to be able to accept the email invitation, the following is required: (a) the person is a registered cloud user or needs to register for a new account; (b) since it's possible to be part of only a single family, the person must not already be in another family; (c) the invitation has not been already accepted by another person (e.g. in case of email forward), has not been invalidated in the meanwhile by the owner, and has not expired (by default, an invitation is valid for 30 days).

o join a family, the invitation is accepted by clicking/tapping the button in the email and confirming the action once the app is opened. The owner and other members who accept the invitation can post pictures, videos and files in the shared space and see what others have posted. Once a member joins a family, all existing members are notified on their mobile devices. While only the owner can decide to disband the family, resetting all memberships and shared content, any member can leave a family any time, making unavailable to others all content posted by them except for items that other members have imported.

Note: Files posted to the "Family" must be uploaded to the user's account in the first place. Posting on the "Family" will not take up extra storage space of the user.

Open the menu on the left-hand side and click the user profile on top. Click the “My Subscription” tab on top and you can view information about your subscription and used space.

Note: When the storage space is almost used up, the storage display bar will turn to red as an indication.

For existing "uHub plus" customers, please select the "Reset Password" link under the login page. The "Reset Your Password" page shall open. Enter your email address and code. Then, select "Send". You will receive an email with instructions to reset your password.

It is likely that the picture/video/file/music track is already saved in your device. No duplicated copy can be saved to the device.

Click "Photo printing" on the menu, then log into your user account.

Upload them to uHub plus directly and go to Photo Printing session.

Ticket is for printing photos with cheaper prices. There is a logo for ticket on the top menu bar, mouse over the logo and you can see number of remaining tickets in your account that can be redeemed for printing before their expiry dates.

Shopping Cart shows the quantity of photos you have selected for printing, but not yet checked out.

Below is the minimum resolution of the printing sizes.

Costs of photo sizes are displayed on photo size selection page. Please note that prices may change by time to time without notification.

If you do not require us to adjust your digital file for color and contrast, please select "Direct Out". However, please note a monitor view of a digital file's color and contrast may not be the same as when printed on photographic paper.

The photo shooting date can be printed on photos according to a specified date format (EXIF format).
If the photo has no shooting date, date cannot be printed on the photo even if you have selected "Date" printing option.

Click "Select all" to indicate the individual photos you want, before choosing size and quantity. Lastly, click "Apply".

Click "Select all", or the individual photos you need, then click "Reset".

HK $30.

Sorry, no.

You can choose to pick up from any FOTOMAX store when placing the order.

Earliest pick-up time for orders placed would be 3pm on next working day after transaction date.
The pick-up date will be postponed to 3pm on next working days in case the selected branch was closed.

Credit card (VISA/Mastercard) or payment via your NETVIGATOR bill.

If your order status is "Payment in progress", means your payment is still under our verification. If the status remains the same after 15 minutes, please contact us: 1000.
If your order status is "Failed", means your order has encountered some problems causing the order failure, please contact us: 1000.

Please contact us: techsupp@uhub.com